Outsource Your IT Management to a Local Managed Service Provider
Discover how TECD is perfectly poised as your local partner to assist with all of your IT infrastructure needs, from Proactive System Monitoring and Disaster Prevention to Onboarding and Day to Day Maintenance.
Discover how TECD is perfectly poised to assist you with all of your IT infrastructure needs, from Proactive System Monitoring and Disaster Prevention to Onboarding and Day to Day Maintenance.
What is an MSP, and why do you need one?
An MSP, or Managed Service Provider, operates as your outsourced service desk and IT department, covering key support issues surrounding the everyday problems that occur, but also proactively monitoring and managing the IT infrastructure to ensure preventative measure are taken where problems may be identified, and rapidly respond to any unforeseen circumstances.
MSPs are an extremely cost-effective resource for growing and emerging companies to enable them to focus entirely on their business performance whilst ensuring their IT is taken care of professionally.
You may have staff members with a reasonable amount of IT knowledge in your company, but often these members of your team are not primarily hired to handle problems with the company’s IT infrastructure. Every minute spent trying to handle IT problems is a minute spent away from the job they’re there to do – and you would be surpised how quickly those minutes add up to hours, days and even weeks over the course of a year!
The main duties include but are not limited to monitoring and management of IT infrastructure.
What are the services on offer?
- Proactive Network Monitoring & Management – a crystal ball of potential problems that allows intervention before chaos.
- IT Support Helpdesk – raise a ticket for any IT issues you encounter and we’ll be right with you.
- Cybersecurity – secure your employees, your company and their data from malcious threats.
- Back Up & Disaster Recovery – not just to get you back up and running, but stopping you from having downtime in the first place.
- Cloud Computing – in this remote age, not everything needs to be on-site.
- Software Update & Patching – there’s no use in adding oil to engine that’s already seized, we help you keep things turning over.
- IT Consultancy – keep abreast of the latest technologies and integrate IT to support your business objectives.
Why should you choose TECD as your partner?
- The Local Touch – we only deal with clients within a strict response distance and we pride ourselves in supporting local businesses, allowing us to provide a top-tier service at a very reasonable price point to our peers.
- Business-First Approach – we are business people with business brains, not simply a team of engineers who ended up with an excess of clients and had to find a way to look after them properly! We have created a stable business foundation allowing for your total security.
- Experienced Team – over 100 years or combined experience and expertise across the IT industry in multiple verticals such as Telecoms, Financial Services, Banking to name a few.
Hoping to find out exactly how much time and money you could save by outsourcing your IT department?
Set up a no-obligation appointment with us today, and let’s see if it’s right for you and your business.
TECD Partnerships
TECD have been amazing. They did a complete review of all our IT systems made recommendations and then actioned them. We find them responsive and incredibly helpful. The transition from our previous supplier was seamless and we would not hesitate to recommend them. Special thanks to Fabio.
TECD have been our customer since 2016. We had call to use their services recently when our aging server suffered a catastrophic failure, leaving us with paper records only. David Powell took the unit in, ordered a replacement part (which we were unable to source) and returned it fixed within half a day. Their service and response was excellent and extremely reasonable and we would have no hesitation in recommending them for your IT requirements.
As a small but growing business, it’s incredibly important for us to have suppliers who we can trust and rely on for their expertise. From day one, the team at TECD have gone above and beyond to learn our business, understand our needs, and provide effective solutions for us. We continue to be impressed by TECD and would highly recommend them.
Fabio has been great. Really good with all the team and super efficient in turning jobs around for us.
Always provide a fantastic service, quick delivery and value even on the most difficult of requirements. Our requirements are often last minute, and not off the shelf items but this is never a problem.
TECD have been professional and supportive and unbiased with the supply and advice following our new system installation. Highly recommended!
We have been trusting the guys at TECD with our requirements for a long time for all aspects of our IT systems, from database storage and access to customer WiFi and remote working. No one else has come close to the service level and attention to detail as them!
